Administrator Mounting Kaiser dry lining boxes correctly 24 Apr 2026 Product Support Kaiser dry lining or plaster back boxes need to be installed correctly to ensure any keypad sits correctly and the back box isn't visible. This is particularly relevant for the Basalte range of KNX an... Learn
Administrator Ksenia 'Imago' Siren box battery installation 24 Apr 2026 Product Support The Ksenia 'Imago' Siren box installation requires for the box to be powered by a 6V battery BEFORE connecting the bus power from the Lares panel. Before going to site to install the Imago siren box i... Learn
Administrator Dimming actuator channels still live though channel is switched off 24 Apr 2026 Product Support Phase dimming actuators such as Theben DM 8-2T (230V universal phase dimming actuators) always (regardless of manufacturer or technology) have voltage on the output even when a channel is "OFF". Alway... Learn
Administrator Adding ETS Apps and licenses to ETS 24 Apr 2026 Product Support Adding a KNX ETS app can appear confusing first time around. Follow the steps below, or, get more help in the links at the bottom of the page. The process is mostly the same for ETS5 and ETS6, though ... Learn
Administrator What are the Warranty Periods of the Items on Your Site? 24 Apr 2026 Product Support We find it useful for our customers to be aware of the warranty periods for the range of products we sell from all the different manufacturers. Please see below the most up to date information: ABB: 1... Learn
Administrator ETS Professional - How to deal with problems in ETS 24 Apr 2026 Product Support A useful guide for KNX installers, this webinar from the KNX association tackles problems and warnings when using ETS Professional to create projects and commission KNX devices.... Learn
Administrator How to configure Intesis WMP AC gateways with Ubiquiti Unifi Wi-Fi 24 Apr 2026 Product Support Problem: Intesis WMP type interfaces (eg. PA-RC2-WMP-1) can’t see a Ubiquiti Unifi wireless network with WPA encryption. Solution: With the Ubiquiti Unifi there is a trick. Before starting the network... Learn
Administrator Intesis AC Compatibility Tool 24 Apr 2026 Product Support Intesis AC Compatibility Tool The Intesis compatibility tool helps you easily find the right gateway for your HVAC integration project by checking which Intesis gateways are compatible with your indoo... Learn
Administrator Why is the Theben relay actuator pulse output not triggered by scene recall? 24 Apr 2026 Product Support Consider the case where a bathroom fan is to be triggered as part of a scene and we would like it to turn off after a period of time. The channel will be turned on like a standard switching channel us... Learn
Administrator Intesis - Mitsubishi VRF gateway using KNX measured room temperature 24 Apr 2026 Product Support Mitsubishi VRF won’t accept a reference temperature for regulation, provided externally from KNX. The Mitsubishi Central controller (ie. AE200) does not accept a remote value, and will only regulate a... Learn
Administrator KNX Introduction Series - Part 2 - KNX Technology in Action 24 Apr 2026 Product Support In this continuation of the KNX Introduction Series, we provide a technical overview of the installation, configuration and capability of KNX. We look at how it works, how it is configured, and we als... Learn
Administrator KNX Introduction Series - Part 3 - Available Resources and Training 24 Apr 2026 Product Support In this third part of the KNX Introduction Series we run through the resources available to help you in the next stage of your investigations. 3.1 Supplier Resources This video shows you some of our m... Learn
